Jack Lewis Logo in all white. The letters J and L leaning up against one another with a round diamond icon in the middle and the words Jack Lewis Jewelers beneath it. Jack Lewis Jewelers brown gift box with a blue ribbon
Jack Lewis Jewelers brown gift box with a blue ribbon
  
tudor menu banner
Mon-Fri: 10a-6p
Sat: 10a-5p
Sun: Closed
chat bubble

Terms of Use and Legal Information

The use of this Website, https://www.jacklewisjewelers.com is governed by the terms and conditions stated below. Please read these Terms of Use carefully before using this Website. By using this Website, you signify your agreement to these Terms of Use. This site is owned and operated by Jack Lewis Jewelers. Jack Lewis Jewelers reserves the right, at its sole discretion, to change, modify or otherwise alter these terms and conditions at any time. Such changes and/or modifications shall become effective immediately upon the posting thereof. You are advised to review the terms and conditions periodically. Your continued use of the Website following any posting of changes and/or modifications will constitute your acceptance of the revised terms and conditions.

Jack Lewis Jewelers rarely updates its Terms and Conditions but still we encourage you to review this page periodically. You can find the last updated date on the top of this page. If you have any queries or concerns about Terms of Use or Terms of Use update, please feel free to write to our Customer Service Department at contactus@jacklewisjewelers.com or call us on (309) 663-0538.

If you do not agree with these terms and conditions, you must discontinue use of this Website.

Our Terms of Use includes:

Copyright

Copyright © 2024 Jack Lewis Jewelers. All information, text, logos, images, graphics, site design, software and other content are the copyrighted work and exclusive property of Jack Lewis Jewelers, its subsidiaries, its affiliated companies and its licensors and are protected by U.S. and international copyright laws. Any reproduction, modification, distribution, transmission, republication or display of the content on this Website is strictly prohibited.

Jack Lewis Jewelers hereby authorizes you to use all material published on https://www.jacklewisjewelers.com solely for your own personal, non-commercial or educational use in support of Jack Lewis Jewelers products. No other use of the Content is authorized. Any unauthorized use of the materials appearing on this Website may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. This Website or any portion of this Website may not be duplicated, copied, reproduced, posted to other sites, or otherwise exploited for any commercial purpose that is not expressly permitted in writing by Jack Lewis Jewelers.

Trademarks

The trademarks which cover trade names, logos, emblems, slogans and other service marks, displayed on this Website, are the property of Jack Lewis Jewelers, its affiliated companies and its licensors. These trademarks may be registered in U.S. and other countries. You are not permitted to use these trademarks in any manner, personally or commercially without the prior written consent of Jack Lewis Jewelers. The use of any trademark on this Website is strictly prohibited, except that the news media and news organizations are permitted to download Jack Lewis Jewelers trademarks and logo from specifically designated pages for media and news purposes only, so as to benefit Jack Lewis Jewelers, its products, and its services and not to promote any other product or service. The permission granted to the news media and news organizations to use such trademarks and logo may be revoked at any time. All other trademarks not owned by Jack Lewis Jewelers that appear on this Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Jack Lewis Jewelers.

Web Content

The materials on this Website, which may include text, logos, images, graphics, site design, artwork, audio clips, video clips, software and other content, are provided by Jack Lewis Jewelers for informational purposes only. By accessing this Website or printing or downloading any content, you agree to be bound by the terms and conditions set out in this page. If you do not agree to these terms and conditions, please do not access the Website or print or download any content.

Disclaimer

The Website and its materials are provided on an "As Is" and "As Available" basis without warranties of any kind. Jack Lewis Jewelers makes no representation or warranties regarding the accuracy, correctness, completeness, suitability, availability or operation of the https://www.jacklewisjewelers.com Website and the content of the Website. All the contents of this Website are for general information or use. Jack Lewis Jewelers is not responsible for any incorrect or inaccurate content posted on the Website due to any reason or by any person.

Jack Lewis Jewelers does not warrant that this site or the server that makes it available are free of viruses or other harmful components or that use of this site will be uninterrupted. Jack Lewis Jewelers assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, user and/or Member communications. Under any circumstances, Jack Lewis Jewelers will not be responsible for any loss or damage to any persons resulting from anyone's use of the Website or the service and/or any content posted on https://www.jacklewisjewelers.com or transmitted to Jack Lewis Jewelers Members.

Acceptable Uses

You may use all informative material available on this Website solely for your own personal, non-commercial or educational use. You may not harm the Website in any way or otherwise use the Website in any improper manner, including, but not limited to hacking into the site's systems, spoofing or faking email headers or slowing or stopping the functionality of the site.

You may use this Website either as a registered member or as a site visitor for legitimate purposes only. In the event you register with us, you agree to provide true, accurate, current and complete information about yourself as prompted by the registration form. If you provide any information that is untrue, inaccurate, not current or incomplete, or Jack Lewis Jewelers suspects, for any reason, that such information is untrue, inaccurate, not current or incomplete, Jack Lewis Jewelers, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the site.

You may need to give your Email Address and Password in the registration process for signing in as a Registered Member. You are responsible for maintaining the confidentiality of your account information and passwords, and are fully responsible for all activities that occur under your account. You agree to (a) immediately notify Jack Lewis Jewelers of any unauthorized use of your signing in information or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Jack Lewis Jewelers will not be liable for any loss or damage arising from your failure to comply with the above given information.

Accessibility Statement

Termination

These Terms of Use will be applicable to every visitor of this Website. Upon breach of any such terms by you, Jack Lewis Jewelers reserves the right to terminate your account with immediate effect.

Suggestions & Comments

Please note that any information, materials, suggestions, ideas or comments submitted to Jack Lewis Jewelers shall be deemed not confidential. You hereby grant Jack Lewis Jewelers an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such information, materials, suggestions, ideas or comments for any purpose whatsoever.

Rolex Section

While navigating on the Rolex section of our website, you may interact with an embedded website from www.rolex.com. In such case, Terms of Use, Privacy Notice and Cookies Policy of www.rolex.com are solely applicable.

Cookies Policy

To view our Cookies Policy and adjust your personal cookie preferences please visit our dedicated Cookies Policy page.

Links to Other Websites or Third Party Sites

This Website may contain links to other Websites that are operated and maintained by third parties. Any such links are solely provided for the convenience of the users of Jack Lewis Jewelers. These third party sites are not under the control of Jack Lewis Jewelers and we do not monitor or review the content of such sites. Access to such websites is at your own risk and Jack Lewis Jewelers is not responsible for the accuracy or reliability of information, data, opinions, advice or statements made on such sites. Jack Lewis Jewelers will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, products or services available on such other sites.

Education Section, Buying Guides, Buying Recommendations

The Education Section, Buying Guides, Buying Recommendations or any other related information available on this Website does not make a claim to guarantee or warranty or appraise any of your purchases. You are advised to purchase as per your own discretion. Jack Lewis Jewelers is not responsible for the validity and does not guarantee the accuracy of the information provided in the Education Section, Buying Guides, Buying Recommendations or any other related information available on this Website. The main objective of Education Section, Buying Guides and Buying Recommendations is to educate the Website visitor about the Jewelry industry.

Product Information

We, at Jack Lewis Jewelers, make every attempt to ensure that our online product information is as accurate, reliable and complete as possible. In order to give you the opportunity to view our products with great detail, some products may appear larger or smaller than their actual size in Website images and pictures. Also our products may appear in slight different colors and sizes due to your individual computer monitor settings.

Our primary objective is to give you information about our products. Jack Lewis Jewelers attempts to be as accurate as possible. However, Jack Lewis Jewelers does not warrant that product descriptions or product information on this Website is accurate, complete, reliable, current, or error-free.

Product Availability & Changes

Jack Lewis Jewelers provides quality products to our valued customers. The product displayed on https://www.jacklewisjewelers.com is not a guarantee that the item is currently in stock. If you wish to purchase an item on our Website, please email us or call us for product availability. If your selected item is not in stock, we will place an order for that item with our supplier after we have received a down payment on that product. You may need to wait till that item is manufactured or shipped from our supplier. To check the availability of any items, you can email us at contactus@jacklewisjewelers.com or call us on (309) 663-0538.

In order to keep https://www.jacklewisjewelers.com current with our latest product inventory, we frequently change the products offered via this Website. As such, we cannot guarantee that an item displayed on a previous visit to https://www.jacklewisjewelers.com will still be available when you visit https://www.jacklewisjewelers.com again. We reserve the right to make changes to the merchandise offered by this Website at any time and without prior notice. If you are at any time unable to locate an item you viewed on a previous visit to https://www.jacklewisjewelers.com, please contact us using any of the means of contact available on the Website, and we will make every effort to accommodate your jewelry needs.

Product Pricing

Product prices displayed on https://www.jacklewisjewelers.com are quoted in U.S. currency and are valid and effective only in the United States. In rare cases data, including prices, may be inaccurately displayed on our Website due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur and we do not honor inaccurate and erroneous prices. If a Product’s listed price is lower than its actual price, we will, at our discretion either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause.

We at Jack Lewis, always offer you the best value by providing the lowest possible price. We do not negotiate prices on our products and all our prices are final.

Diamond Carat Weight

When it's time to buy jewelry, we want to help you make an informed decision. We certify that your jewelry purchase is made with authentic gold or platinum with genuine diamonds and/or gemstones as per the quality promised by Jack Lewis Jewelers. One thing you'll want to know is the carat weight of your diamond(s).

Of course, no two diamonds are exactly alike. Each is cut to maximize its natural beauty. In the process of diamond cutting, stones are sorted by the resulting diamond weight using the decimal system. To give you the best selection and price, our diamonds fall within a range appropriate to each fractional carat weight listing. The difference may not be visible to the naked eye, but we know it's important to you. That's why we've supplied the following table:

A table displaying Jack Lewis Jewelers Weight Fractions and Weight Allowances by diamond carat. One twentieth of a carat is typically between 0.04 and 0.07 in weight range. One Carat is 0.95 to 1.10. Two Carats are 1.94 to 2.10

Special Orders

At Jack Lewis Jewelers, our goal is to help you find the perfect piece of fine jewelry. If ever you are unable to find what you are looking for, please feel free to contact our Jewelry experts at contactus@jacklewisjewelers.com or call us on (309) 663-0538.

Conflict Diamonds

Jack Lewis Jewelers uses quality diamonds in merchandise, sourced from the world's most reputed suppliers. We do not buy and use conflict diamonds in our products. We purchase our diamonds only through respected, well-established, legal channels.

Treated / Enhanced Gemstones

Jack Lewis Jewelers also uses treated or enhanced gemstones. Most natural precious and semi-precious gemstones are treated or enhanced to intensify color, diminish imperfections and improve durability. Some of the common treatment types are Oiling, Heating, Diffusion, Drilling, Irradiation etc.

Other Terms

If any of these Terms of Use is unlawful, void, or for any reason unenforceable, then that term shall not affect the validity and enforceability of any remaining terms. These terms of use constitute the entire agreement between Jack Lewis Jewelers and you relating to the subject matter herein. Jack Lewis Jewelers shall have the right to change or modify these terms of use at any time.

Indemnification

You agree to indemnify, defend, and hold harmless, Jack Lewis Jewelers, its affiliates, parents, and their respective officers, directors, employees, agents, licensors, representatives, and third party providers to the Website from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of this agreement by you. Jack Lewis Jewelers reserves the right to assume, at its sole expense, the exclusive defense and control of any matter subject to indemnification by you, in which event you will fully cooperate with Jack Lewis Jewelers in asserting any available defenses.

Jurisdiction and Governing Law

This Website is controlled and operated by Jack Lewis Jewelers from its office in Bloomington, United States of America and in conjunction with our Website Licensors and third party service providers. This Website can be accessed from other locations. By accessing this Website, you agree that these Terms of Use shall be governed by and construed in accordance with the laws of the State of Illinois, without giving effect to its conflicts of law principles. You also consent to personal jurisdiction in Bloomington City and State of Illinois for any dispute arising hereunder. This Website is intended for residents of the United States only. No software from this Website may be downloaded, exported or re-exported in violation of any law including, without limitation, to countries that are subject to U.S. export restrictions.

Contact Information

If you have any queries or suggestions about our Terms of Use,
please feel free to contact us at: Jack Lewis Jewelers

1704 Eastland Dr. Suite-1  
Bloomington,  IL  61704

Tel: (309) 663-0538  

Email: contactus@jacklewisjewelers.com

Orders & Shipping

Most items on our site are in-stock and ready to ship. Exceptions include rings and jewelry that require sizing and special order items. Most orders for in-stock items begin the order process as soon as your online purchase is completed. Your in-stock item will be shipped once the item is located, your payment is approved, and the receiving address is verified.  

Standard sizes for most rings are size 7 for women and 10 for men. Some materials, sizes and custom designs must be special ordered from the manufacturer. Requesting Item in any other size may add additional processing time & service charges and may require some additional time for fulfillment. All special orders, styles requiring sizing or non-standard stock sizes, non-stock styles and styles that must be special ordered from the manufacturer require payment when the order is placed.  

Once processed, your order will be shipped out and arrive at your designated shipping destination according to the delivery method you selected when you place your order. Upon shipping you will receive an email containing your tracking number.  

We are able to ship orders within the United States only. We are unable to ship to a P.O. Box address. A physical street address and a signature upon receipt are required for delivery.  

Orders are shipped to your billing address, unless otherwise specified at the time the order is placed. If you will not be home to sign for your order, We can ship your order to your place of work, or another more convenient destination. For security reasons, if you provide an alternate shipping address, you must contact your credit card company to add this address to your account information. Both the billing and shipping address must be verifiable with your credit card company and/or issuing bank.

Returns & Repairs

As a company that values its customers, we strive to provide you with an experience that makes you feel confident in your purchase and use of our products and services. We hope your selection brings you many years of enjoyment.  

Online Purchases are accepted for credit or exchange only in the U.S. if returned in saleable condition within 30 days after delivery date, accompanied by the original sales invoice, diamond/jewelry certificate, all complementary/gift items, all original packaging and collateral material. Gift recipients are entitled to a nonrefundable merchandise credit.  

Once we receive your returned item and it is accepted, your refund or exchange will be processed in just a few days. Upon receiving your return, the item and collateral material will be reviewed by our Quality Assurance Department. Please note that items showing signs of wear or those that have been altered, resized or damaged in any way cannot be accepted for return. Special ordered or custom made items, and resized or engraved items may not be returned. We will credit your original method of payment excluding shipping charges within 3 weeks of receiving your return.

Please make sure to securely package and fully insure any returns along with original sales invoice and packaging materials. Return packages that are improperly packaged or uninsured will not be accepted. We are not responsible for loss or damage of return shipments in Transit. Please make sure to include your Reason for Return.  

Returns may be mailed or returned to our retail store. Please click to see our store location(s) >

If you would like to cancel or change an unprocessed order for any reason, please call us at (309) 663-0538, , as soon as possible or email us at contactus@jacklewisjewelers.com. We'll do our best to accommodate your request.  

You must follow these instructions exactly, failure to do so will prevent the processing of your return. If you have any questions about our return procedure, please contact us at contactus@jacklewisjewelers.com.

Secure Shopping

We want to make your shopping experience easy and comfortable, so we have taken measures to guarantee all orders you place with us will be safe and secure. We use the latest in security technology to ensure personal information stays safe.  

We use the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your information secure and protected from outside parties when transmitted from your computer to our server. We constantly update our security procedures and enhance our site to meet the very latest encryption standards.  

Safe Purchases Over the Phone
If you would prefer to purchase your fine jewelry over the telephone or at our Store location(s), please contact one of our Diamond and Jewelry Consultants during our Store Hours. They will be happy to answer any questions you may have, take your order, process your credit card payment or assist you in arranging for a bank wire transfer.  

Jack Lewis Jewelers insures all orders in shipment. That means from our doors to yours, your purchase is under our protection. For your protection, a signature is required upon delivery.